Can I return or exchange my purchase?
Yes, you can. Given it is within 14 days of receiving your purchase and it has not been installed
If you wish to return a product, please provide it with a note containing the information below.
Ensure that the following points are to be found:
Your street name and house number:
Your place of residence and postalcode:
Your customer number:
Your Invoice No:
Description of the product you are returning + article number:
Reason for returning (Not mandatory):
The desired solution:
(Example refund or another product)
Packages must be returned postage prepaid.
COD shipments will we refuse!
If you wish to return a product that, in hindsight, you do not like, or if it doesn't fit because you ordered the wrong product, you will have to pay for the return costs.
If we sent you the wrong product, a faulty/damaged product, or if it has something to do with warranty, please contact our customerservice. They will hand you the Freepost code so you will not be charged with shipping costs.
If you have any questions please contact our customer service!